FAQ's

1. How can I place an order?

Simply browse our collection, add your favorite gadgets to the cart, and proceed to checkout. Follow the steps to enter your shipping and payment information to complete your order.

2. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment options available during checkout.

3. How long does shipping take?

• Domestic Orders: Typically delivered within 3-7 business days.
• International Orders: Delivered within 7-15 business days, depending on your location.
  You’ll receive tracking details as soon as your order is shipped.

4. Do you ship internationally?

Yes, we ship to most countries worldwide. If shipping to your location isn’t possible, we’ll notify you during checkout.

5. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. Use this number to monitor your package in real-time.

6. What is your return policy?

We offer hassle-free returns on most items within 30 days of delivery. Products must be unused and in their original packaging. For more details, visit our Return Policy page or contact us at mementoelectron@gmail.com.

7. What if my product arrives damaged or defective?

If your item arrives damaged or defective, please contact us immediately at mementoelectron@gmail.com with your order details and photos of the issue. We’ll resolve it quickly.

8. Can I cancel or modify my order after placing it?

You can cancel or modify your order within 24 hours of purchase. After this period, the order may already be processed and shipped.

9. Do you offer warranties on your products?

Yes, many of our products come with a manufacturer’s warranty. Please check the product description or contact us for specific warranty details.

10. How can I contact customer support?

You can reach our support team via email at mementoelectron@gmail.com. We’re here to help with any questions or concerns.